Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data when you use our website.

1. Information We Collect

When you submit a contact form, book a lesson, or purchase a ticket, we collect your name, phone number, and email address.

2. How We Use Your Information

We use your information solely to respond to your enquiry, process your bookings, and provide the services you requested.

3. How We Store Your Information

Your contact inquiries are processed securely using Resend (an email API service) and delivered to our corporate email account hosted by Zoho Mail. We do not store contact form data directly on this website.

When you book a session or register for an event, your information is stored in our database, hosted by Supabase.

4. Payment Processing

All payments made on our website are processed securely through Stripe. We do not collect, process, or store your full credit card details or bank information on our servers. Stripe handles this information according to their own privacy and security policies.

5. Third-Party Services & Overseas Recipients

As we use third-party services like Resend, Zoho Mail, Supabase, and Stripe, your information may be processed and stored on servers located outside Australia, including in the United States and other countries where these services operate.

6. How We Protect Your Data

We take reasonable steps to protect your information, but no online transmission is completely secure. We recommend not sending sensitive information via the contact forms.

7. How Long We Keep Your Information

We retain your email correspondence and booking history for as long as necessary to respond to your enquiry or provide our services. After that, it may be deleted or archived securely.

8. Your Rights

You can request access to, or correction of, your personal information by contacting us.